Services Agreement

Yongjian Enteprise takes your privacy seriously. Please read the following to learn more about our privacy policy.

Which credit cards do you accept?
Visa, MasterCard, Discover and American Express cards are accepted as well as debit cards which bear the Visa or MasterCard logo. We also accept Money Orders. Personal checks are not accepted. Orders can be mailed to Yongjian Enterprise, No.:445 Jalan Besar, 13100 Penaga, Seberang Perai, Penang, Malaysia.Tel:6(04)-3512802

How long does it take to get my order?
All orders are shipped by EMS and based on your location. Normally USA, Canada, Africa & Europe will takes 3 - 7 Business Days. Asia & Australia will takes 3 - 5 Business Days.

What if I want to order by mail?
Currently we do not handle order by mail.

How safe is it to order online?
All credit card transactions are placed utilizing the latest SSL technology. We use ChainSSL's 128 bit secure encryption.We accept Visa, MasterCard, Discover, and American Express cards, using our secure shopping cart and 2CheckOut.com Inc. (Ohio, USA) credit card processing system. If you are unfamiliar with 2checkout.com, click here to get all the information - it's fast, free, and very secure!

What if I have a problem with my order?
In the event that you have a problem with your order please email us at sales@yongjian-herb.com. All shortages must be reported within 24hrs of delivery. Keep all packaging material.